Customer Reviews

Totally Tankless

4.6 / 5 | 111 Total Reviews

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"After so many calls to other companies, the team of Lisa, Steven, and Andrew were the only ones who not only resolved the issue the same day but knew exactly what the problem was without beating around the bush. I never realized how few know how to really work on these tankless systems and I would’ve had to wait days for someone else to come with suggestions that were way off from what the actual problem was. Furthermore, the kindness and professionalism shown by Totally Tankless really left a strong impression on me and brought an old school feel when it comes to the putting the customer first and really trying to do everything they could with little delay to help my household regain hot water during some cold frigid days. I was even being taught a few things while the repair was taking place. They really went above and beyond for us and I am forever grateful. I strongly recommend these lovely people to anyone! Thank you guys! "
J . M from Carmel, NY on March 27th, 2022

(5 / 5)

"Happy to say Lisa , Steven and Andrew are a great team. Got the tankless system working for our Yoga Studio after all the local plumbers failed to even diagnose the problem correctly. "
J . G from Monroe, NY on March 22nd, 2022

(5 / 5)

"Service was quick and awesome Steve knew what issue was and resolved it …. Very helpful and informative sorry only 5 stars would do more if I could"
S . C from Poughkeepsie, NY on March 9th, 2022

(5 / 5)

"I want to thank Steven & his helper, sorry I donn’t remember his name. With their Professionalism, Frankness, & their Empathy of my situation. You came to my rescue when I had no heat, water, & broken water pipes. Both of you got me up & running & yesterday fixed my broken heat, sealed up gapping holes in the floor! It was so toasty in my house last night, I didn’t need to wear my winter jacket anymore! Yes!!"
S . B from New Fairfield, CT on February 3rd, 2022

(5 / 5)

"Once again, Totally Tankless worked us into his schedule and fixed my Bosch on demand water heater. Pilot wouldn't stay lit. Came and cleaned what needed to be cleaned and we are back up and running."
S . C from Beacon, NY on January 8th, 2022

(5 / 5)

"I would like a itemized bill I think your charge is very high. It makes it very hard for me to recommend you to neighbors."
M . T from Poughkeepsie, NY on August 19th, 2021

(5 / 5)

"You’re a Hit way out of the Park! I appreciate your candidness! Thank you for rescuing me from the Culligan desert!"
S . B from New Fairfield, CT on August 4th, 2021

(5 / 5)

"THANK YOU!! Again, I had my boiler and hot water heater maintained just this morning. As usual, Steve was here on time and thoroughly checked everything. A possible problem was addressed and a solution was offered, if needed in the future. Fantastic job and so conscious of being respectful when checking radiators throughout the house. Definitely would highly recommend Totally Tankless for those needing a GOOD JOB DONE WELL!! E"
E . C from Hughsonville, NY on August 2nd, 2021

(5 / 5)

"Steve, Rich and Lisa are outstanding customer oriented individuals. Steve and Rich recently did a yearly check on my central air conditioning unit and a major repair on my oil burner. Steve and Rich are courteous and knowledgeable and performed all services and kept me up to date on progress. Lisa who handles the office and scheduling was also proficient at her job and friendly. They set the standard for exemplary customer service. They take pride in their work. Thank You Totally Tankless! "
J . V from Highland, NY on May 28th, 2021

(5 / 5)

"Great service. Came when promised. Solved the problem of a dripping shower faucet in 1/2 hour. Definitely will be scheduling the service of my tank-less water heater with them..."
H . A from Poughkeepsie, NY on May 18th, 2021

(5 / 5)

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